Shipping

Domestic Delivery (Australia Only)

For all domestic orders, a shipping fee of $10 will be charged.

We will endeavour to deliver your order within 2 working days. However depending on when your order is processed and your location, your order may be delivered to you within 24 hours.

All orders sent within Australia will be sent out using Australia Post via the Express Post network. Express Post guarantees next business day delivery for all metropolitan areas in Australia. For regional areas, delivery can take up to 2 business days. Your signature may be requested upon delivery.

Orders received by 9am AEST on a business day and pending credit verification, will be dispatched on that business day. Orders made on a Saturday, Sunday or a Public Holiday will be dispatched on the following business day. Orders will be shipped within 24 hours pending credit verification. At peak times there may be delivery delays and our Customer Service will keep you informed.

If you do not receive your order in the timeframe specified, please contact us on shop@pomspoms.com.au

International Orders

For international shipping, we offer one flat rate of $25.

Orders will be sent out using Registered International Air Mail. Delivery of your order may take 3-14 days. Partial tracking is provided, however you will need to contact Customer Service to obtain further tracking information.

Orders received by 9am AEST on a business day and pending credit verification, will be dispatched on that business day. Orders placed on a Saturday, Sunday or a Public Holiday will be dispatched on the following business day. Orders will be shipped within 24 hours pending credit verification. At peak times there may be delivery delays and our Customer Service will keep you informed.

You may be liable for import and/or customs duties on your order and you will be responsible for paying these duties to release your order from customs upon arrival.

If you do not receive your order in the timeframe specified, please contact us at shop@pomspoms.com.au 

All currency is in Australian Dollars.